Frequently asked questions
How do I book an appointment?
Appointments can be booked by phone, email or through the contact form on the website.
What should I do before my appointment?
It’s recommended to arrive a few minutes early to relax. For certain treatments, specific guidance may be provided at the time of booking.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. This allows the appointment to be offered to another client. Late cancellations or missed appointments may be subject to a charge.
Can gift cards be used on all treatments?
Yes, gift cards can be used towards any treatment or skincare product.